Virgin America performed best of 14 US airlines

WASHINGTON (AP) - Virgin America turned in the best performance last year of the 14 largest U.S. airlines, while United Airlines had the worst performance in an annual airline quality report released Monday. The report is based on government data on on-time arrivals, mishandled bags, consumer complaints and passengers with tickets who were denied seats due to overbookings.

Here's how the airlines ranked in 2012, as well as their position the previous year.

1) Virgin America (new to the ranking this year(asterisk))

2) JetBlue (3)

3) AirTran (1)

4) Delta (6)

5) Hawaiian (2)

6) Alaska (5)

7) Frontier (4)

8) Southwest (7)

9) US Airways (8)

10) American (10)

11) American Eagle (15)

12) SkyWest (9)

13) ExpressJet (new to the ranking this year(asterisk))

14) United (12)

___

(asterisk) In order to qualify for inclusion in the report, an airline must carry at least 1 percent of domestic passengers.


(Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.)

Top Stories

  • Community In Shock
    2 dead, 4 students struggling to survive after Marysville-Pilchuck High School shooting

  • Week In Photos
    Great heights and breathtaking images from around the world this week
ATTENTION COMMENTERS: We've changed our comments, but want to keep you in the conversation.
Please login below with your Facebook, Twitter, Google+ or Disqus account. Existing MyNorthwest account holders will need to create a new Disqus account or use one of the social logins provided below. Thank you.
comments powered by Disqus
Sign up for breaking news e-mail alerts from MyNorthwest.com
In the community
Do you know an exceptional citizen who has impacted and inspired others?
KIRO Radio and WSECU would like to recognize six oustanding citizens this year. Nominate them to be recognized and to receive a $2,000 charitable grant.