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Worst wireless carrier in Seattle is 'taking feedback to heart'November 30, 2012 @ 9:00 am (Updated: 9:09 am - 11/30/12 )
Verizon was the best, followed by Sprint and T-Mobile.
The ranking is based on a survey of Consumer Reports readers, who judged the carriers' performance with voice, text messaging and data services.
People in Seattle were especially critical of AT&T's data service.
"Consumer Reports is one of many ways we receive feedback from our customers. We are taking this feedback to heart and will continue to focus on improvement," says Andy Colley, with AT&T in Seattle.
"This month we announced Project VIP, which includes $8 billion in planned wireless initiatives over the next three years to make our network broader and denser," he tells me.
The cell service provider plans to add more than 10,000 new macro-cell sites and add more than 40,000 "small cells" for their toughest coverage areas.
By the end of 2014, the company plans to cover 300 million people with 4G LTE - running up to 10 times faster than 3G and helping consumers' access great new applications and services.
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