What I can talk about, though, is being happy of Andrew for not putting up with that "the doctor is running behind" stuff.
I had a dentist appointment like that when I was seven months pregnant with my daughter. My appointment was at 4:30 on a Friday. I was there at 4:15. I was still there at 4:50. Since the front desk lady didn't deem it necessary to tell me anything, I waddled up to her and asked what was going on. I was greeted with a similar response as Andrew that they were running behind and it'll only be another 10 minutes. Okay. 15 more minutes go by. It is now after 5 o'clock. Once again I waddle andů you get the idea.
Here was my take away from it. I was going to be a mother soon. I needed to learn to stand up for myself and my daughter until she could do it her own self. Putting up with dentists and office staff who didn't have time for me or the courtesy to tell me what was going on? Those people weren't taking my time seriously and were being disrespectful. With the weight of all punctual people on my shoulders, I waddled out, feeling pride that I didn't let them take me for granted.
Every time a doctor's appointment begins on time, a receptionist gets her wings.