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Police get refresher training in how to use their words to de-escalate potentially violent situations. - MyNorthwest.com Audio Player

Police get refresher training in how to use their words to de-escalate potentially violent situations.
   
Date: Fri March 30, 2012
Show: 97.3 KIRO FM News
More than 100 Seattle police officers took part in refresher training on effective communications techniques. The seminar is typical of the training police will undergo as part of the department's new 20/20 plan unveiled this week to improve the police force and its relationship with the community.

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