John shares a story about working as a salesman at QVC. // A Christmas holiday primer: The art of conversation has died. John and Tom give pointers on how to resurrect it. // The NY Times reports the diagnosis of attention deficit hyperactivity disorder has exploded, and it largely has to do with pharmaceutical advertising. // A 17-year-old in Atlanta has been suspended for one year for hugging his teacher. He says he was just being friendly. The teacher says his behavior crossed the line.