Southwest agrees to pay raises for customer-service agents

Mar 27, 2022, 10:12 PM | Updated: Mar 28, 2022, 10:25 am
FILE - In this June 16, 2021 file photo, Southwest Airlines ticketing agent helps a traveller at th...

FILE - In this June 16, 2021 file photo, Southwest Airlines ticketing agent helps a traveller at the check-in counter at Denver International Airport in Denver. Customer-service agents at Southwest Airlines will be voting on a new contract that would give them pay raises totaling more than 16% over the next three years. The machinists' union said it reached the tentative agreement on Monday, March 28, 2022. (AP Photo/David Zalubowski, File)

(AP Photo/David Zalubowski, File)

DALLAS (AP) — Southwest Airlines reached a tentative agreement Monday with a union representing its customer-service agents that would give pay raises totaling more than 16% over the next three years to about 7,000 employees.

The machinists’ union said its negotiating committee unanimously recommended that members approve the contract in an upcoming ratification vote.

The contract is the latest sign of inflationary pressure on airlines, which are also facing higher fuel costs. During the pandemic, Southwest has seen fewer people apply for some openings, leading the Dallas-based carrier to raise starting pay for many airport-based jobs.

The International Association of Machinists and Aerospace Workers posted a summary of the tentative contract. Workers would get immediate raises of 6.5% and 3% annual raises in each of the next three years, which works out to a compounded increase of 16.4%.

The union said the deal also strengthens provisions on mandatory overtime.

Inflation and the continuing recovery of air travel from the pandemic give airline workers more leverage to seek higher pay.

This month, flight attendants at American Airlines affiliate Piedmont Air approved a contract with “substantial” pay raises and a bonus. Two weeks ago, aircraft mechanics and cabin cleaners at Horizon Air, an affiliate of Alaska Airlines, voted 93% to reject a proposed new contract because the raises were too small, according to their union.

Copyright © The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

AP

File - Credit cards as seen July 1, 2021, in Orlando, Fla. A low credit score can hurt your ability...
Associated Press

What the Fed rate increase means for your credit card bill

The Federal Reserve raised its key rate by another quarter point Wednesday, bringing it to the highest level in 15 years as part of an ongoing effort to ease inflation by making borrowing more expensive.
19 hours ago
police lights distracted drivers shooting...
Associated Press

Authorities: Missing mom, daughter in Washington found dead

A missing Washington state woman and her daughter were found dead Wednesday, according to police.
19 hours ago
Google...
Associated Press

Google’s artificially intelligent ‘Bard’ set for next stage

Google announced Tuesday it's allowing more people to interact with “ Bard,” the artificially intelligent chatbot the company is building to counter Microsoft's early lead in a pivotal battleground of technology.
2 days ago
Evelyn Knapp, a supporter of former President Donald, waves to passersby outside of Trump's Mar-a-L...
Associated Press

Trump legal woes force another moment of choosing for GOP

From the moment he rode down the Trump Tower escalator to announce his first presidential campaign, a searing question has hung over the Republican Party: Is this the moment to break from Donald Trump?
3 days ago
FILE - The Silicon Valley Bank logo is seen at an open branch in Pasadena, Calif., on March 13, 202...
Associated Press

Army of lobbyists helped water down banking regulations

It seemed like a good idea at the time: Red-state Democrats facing grim reelection prospects would join forces with Republicans to slash bank regulations — demonstrating a willingness to work with President Donald Trump while bucking many in their party.
3 days ago
FILE - This Sept. 2015, photo provided by NOAA Fisheries shows an aerial view of adult female South...
Associated Press

Researchers: Inbreeding a big problem for endangered orcas

People have taken many steps in recent decades to help the Pacific Northwest's endangered killer whales, which have long suffered from starvation, pollution and the legacy of having many of their number captured for display in marine parks.
4 days ago

Sponsored Articles

SHIBA volunteer...

Volunteer to help people understand their Medicare options!

If you’re retired or getting ready to retire and looking for new ways to stay active, becoming a SHIBA volunteer could be for you!
safety from crime...

As crime increases, our safety measures must too

It's easy to be accused of fearmongering regarding crime, but Seattle residents might have good reason to be concerned for their safety.
Comcast Ready for Business Fund...
Ilona Lohrey | President and CEO, GSBA

GSBA is closing the disparity gap with Ready for Business Fund

GSBA, Comcast, and other partners are working to address disparities in access to financial resources with the Ready for Business fund.
SHIBA WA...

Medicare open enrollment is here and SHIBA can help!

The SHIBA program – part of the Office of the Insurance Commissioner – is ready to help with your Medicare open enrollment decisions.
Lake Washington Windows...

Choosing Best Windows for Your Home

Lake Washington Windows and Doors is a local window dealer offering the exclusive Leak Armor installation.
Anacortes Christmas Tree...

Come one, come all! Food, Drink, and Coastal Christmas – Anacortes has it all!

Come celebrate Anacortes’ 11th annual Bier on the Pier! Bier on the Pier takes place on October 7th and 8th and features local ciders, food trucks and live music - not to mention the beautiful views of the Guemes Channel and backdrop of downtown Anacortes.
Southwest agrees to pay raises for customer-service agents