MYNORTHWEST NEWS

Washington’s unemployment-benefits website crashes after launch

Jan 4, 2017, 8:15 AM | Updated: 9:15 am

backpage.com, unemployment, Microsoft. league of extraordinary gentlemen, trolls, ransomware, socia...

(File, Associated Press)

(File, Associated Press)

Washington state’s new unemployment-benefits website barely got off the ground before it crashed on Tuesday.

Users reported receiving an error page when they tried to enter their information. Then, callers overwhelmed two toll-free phone numbers, which led to busy signals and dropped calls.

Dave Ross: Jobs could return to America, but robots might take them

Tammy Baughman told KIRO 7 she can’t understand why the launch was so sloppy.

“Had they bothered to give an ample notification — say, the first of November — that this week was going to be late in filing, personally, I would have budgeted over those two months and made damn sure that I had an extra $500 in my checking account.”

Agents took applications and claims over the phone yesterday for about 17,000 people.

In an alert on the Employment Security Department’s website, it was noted that weekly benefit payments would be delayed “both because of the holiday and the new system.”

The State Employment Security Department says it’s since fixed the problem and more than 1,500 people logged into the service yesterday afternoon and evening, KIRO Radio reports.

According to The Seattle Times, the new system has an estimated cost of approximately $28 million.

The website was designed to improve security and add more self-service options. The idea is to give users the ability to apply for benefits and submit online claims.

MyNorthwest News

richard sherman...

Frank Sumrall

WSP: Richard Sherman arrested for DUI, booked in King County Jail

Richard Sherman was subsequently booked in the King County jail, officially rostered at the jail at 4:51 a.m.

21 hours ago

Burien camping ban...

Sam Campbell

‘I have authority:’ Burien City Council member confronts homeless outside condo

Burien City Council member Linda Akey is facing scrutiny after a video was posted of her confronting homeless people outside of her home.

22 hours ago

Image: Surveillance videos captured a man breaking into a car and allegedly stealing cars in broad ...

Louie Tran, KIRO 7 News

‘People are afraid:’ Surveillance video captures daylight break-in at Tacoma business

Residents are frustrated after surveillance videos captured a man breaking into a car and allegedly stealing cars during the day in Tacoma.

23 hours ago

Image: The login page for Airbnb website is displayed on a computer on May 8, 2021, in Washington, ...

Matt Markovich

Proposed 10% tax on short-term rentals closer to becoming state law

In a move aimed at addressing affordable housing, lawmakers may give municipalities the option of implementing a 10% short-term rental tax.

1 day ago

Northgate shooting...

Bill Kaczaraba

Drive-by shooting on I-5 unfolds near Northgate

The Washington State Patrol is investigating a shooting that happened near Northgate late Friday morning.

2 days ago

Wedding bouquet...

Matt Markovich

Child marriages soon to be illegal in state of Washington

The legal age to get married will be 18 after both chambers of the Washington Legislature passed a bill outlawing child marriage.

2 days ago

Washington’s unemployment-benefits website crashes after launch