Seattle City Light warns customers about scammers
Seattle City Light is warning customers to be careful who to trust over the phone, as scammers are calling customers posing as City Light employees.
The company says someone is calling customers and threatening to turn off their power if they don’t make a payment immediately.
In order to avoid getting scammed, City Light has a few recommendations about strategies scammers could use against you.
- Pose as a City Light employee and contact you by phone
- Threaten to shut off power if payment is not made immediately
- Pressure you to obtain pre-paid credit cards or third-party digital apps to make immediate payments
- Target businesses, customers with limited English proficiency, and elderly customers
City Light says they will never call, email, or visit your home when immediate payment is needed. If someone does any of these instead of working with you to create a payment plan, they are probably a scammer.
Please hang up on them and call (206) 684-3000 right away.
SCAM ALERT! We’ve received reports of customers getting calls from scammers posing as City Light. Remember, we will never call, e-mail, or visit your home demanding immediate payment to avoid a shutoff. Learn how to spot scammers here: https://t.co/hGiPnVQlqu. pic.twitter.com/szZnIwQYwI
— Seattle City Light (@SEACityLight) January 17, 2023