LOCAL NEWS

Seattle’s Find It, Fix It app overhauled for better usability

Jan 17, 2023, 3:54 PM
find it fix it...
The Seattle Department of Transportation (SDOT) reported its pothole rangers had a successful year in 2021, filling in more than 14,000 potholes through Nov. 2021 -- 85% of which were filled within three business days of being reported. (Photo by Ben Hasty/MediaNews Group/Reading Eagle via Getty Images)
(Photo by Ben Hasty/MediaNews Group/Reading Eagle via Getty Images)

Seattle’s Find It, Fix It app went through substantial updates and improvements ahead of the new year to further improve reporting an issue, tracking reports, and viewing service requests.

Primarily used to identify pothole locations throughout the city, the Seattle Department of Transportation (SDOT) reported its pothole rangers had a successful year in 2021, filling in more than 14,000 potholes through Nov. 2021 — 85% of which were filled within three business days of being reported.

Washington ranks highest in the nation for pothole related web searches

The agency is currently working on an official count of the total number of potholes filled in 2022, according to KIRO 7. The app was initially launched in 2013.

But the app does more than let residents identify potholes on city streets. Seattleites can use the app to let officials know of abandoned vehicles, clogged storm drains, dead animals, graffiti, illegal dumping/needles, overgrown vegetation, parking enforcement, parks and recreation maintenance, public litter and recycling cans, scooter or bike share issues, street sign and traffic signal maintenance, streetlight outages, and unauthorized encampments.

The improvements the app underwent revolve around improved usability. Customers now have additional options for viewing their submitted requests, more detailed filters to search the interactive map with, and the ability to bookmark individual requests and view them on a separate list/map.

Dangerous drivers create difficult commutes for Seattle biking community

Customers can even view their past submissions in the app — previously limited to the 100 most recently updated requests — and provide up to three photos with a request, ensuring more information on a particular issue gets reported to the appropriate department.

Better information sharing and more resources are also a part of the app’s overhaul.

You can download the free app on your smartphone’s app store.

Local News

goalie...
Frank Sumrall

Seattle Kraken’s best-kept secret this year? Goalie coach Steve Briere

Martin Jones was a cast-off. Grubauer lost his edge. And the Kraken's defense looked bleak — until goalie coachSteve Briere showed up.
12 hours ago
vigil...
Jake Chapman, KIRO 7 News

Vigil in place at intersection where 23-year-old was hit and killed by SPD officer

Friday evening, dozens of cyclists dedicated their ride to Kandula. They started at Westlake Center and made their way to the intersection.
12 hours ago
pet sales...
Kevin Ko, KIRO 7 News

WA lawmakers discuss bill to ban for-profit pet sales at retail stores

The bill would also disallow retail pet stores from financing “or make a loan for the purchase of a dog or cat,” according to the bill.
1 day ago
protests...
Frank Sumrall

Seattle protests tame following release of Tyre Nichols footage

Seattle is preparing for city-wide protests over what the Memphis Police Chief described as “acts that defy humanity.”
1 day ago
lake stevens...
L.B. Gilbert

Lake Stevens HS employee arrested for alleged sexual misconduct

A Lake Stevens School District employee is under arrest after being suspected of improper sexual contact with at least one child.
1 day ago
nonprofit hospitals...
Frank Sumrall

Providence rated worst nonprofit hospital in country regarding consumer practices

Providence, a nonprofit hospital located in Renton, has reportedly saved more than $700 million that was intended for the community.
1 day ago

Sponsored Articles

safety from crime...

As crime increases, our safety measures must too

It's easy to be accused of fearmongering regarding crime, but Seattle residents might have good reason to be concerned for their safety.
Comcast Ready for Business Fund...
Ilona Lohrey | President and CEO, GSBA

GSBA is closing the disparity gap with Ready for Business Fund

GSBA, Comcast, and other partners are working to address disparities in access to financial resources with the Ready for Business fund.
SHIBA WA...

Medicare open enrollment is here and SHIBA can help!

The SHIBA program – part of the Office of the Insurance Commissioner – is ready to help with your Medicare open enrollment decisions.
Lake Washington Windows...

Choosing Best Windows for Your Home

Lake Washington Windows and Doors is a local window dealer offering the exclusive Leak Armor installation.
Anacortes Christmas Tree...

Come one, come all! Food, Drink, and Coastal Christmas – Anacortes has it all!

Come celebrate Anacortes’ 11th annual Bier on the Pier! Bier on the Pier takes place on October 7th and 8th and features local ciders, food trucks and live music - not to mention the beautiful views of the Guemes Channel and backdrop of downtown Anacortes.
Swedish Cyberknife Treatment...

The revolutionary treatment of Swedish CyberKnife provides better quality of life for majority of patients

There are a wide variety of treatments options available for men with prostate cancer. One of the most technologically advanced treatment options in the Pacific Northwest is Stereotactic Body Radiation Therapy using the CyberKnife platform at Swedish Medical Center.
Seattle’s Find It, Fix It app overhauled for better usability