MYNORTHWEST NEWS

Can’t wait for your morning jolt? Starbucks launching mobile ordering

Oct 16, 2014, 3:38 PM | Updated: 4:32 pm

Starbucks announced Thursday it will soon launch mobile ordering, so your drink is waiting when you...

Starbucks announced Thursday it will soon launch mobile ordering, so your drink is waiting when you get to the store. (AP file)

(AP file)

There’s nothing worse than needing your morning jolt, only to run into a mile long line at the coffee shop. But thanks to Starbucks, your wait could be coming to an end.

The company announced Thursday it would begin rolling out a new mobile order and pay system in stores, starting with the Portland area before the end of the year.

The system will let customers place orders in advance of their visit on the Starbucks app and pick them up at their selected Starbucks location.

“Mobile ordering will deliver convenience, frequency and speed of service and over time, become the fastest and easiest way for customers to order, pay and pick up their purchases,” the company said in a statement.

Starbucks plans to launch mobile order and pay across the country in 2015.

The company has been working on improving the speed of its service, which can be slowed down when customers order more complicated drinks or food items that have to be warmed up. The “pay ahead” option is intended to help win over customers who might otherwise be discouraged by the lines and waits at Starbucks, particularly during the morning rush.

Starbucks is also making a big push to convince more people to download its mobile payment app, which helps the company build customer loyalty. That’s in part because customers earn reward stars for each purchase, which can be cashed in for free drinks or food. Already, Starbucks says 15 percent of its purchases are made with mobile devices.

Other chains including McDonald’s and Taco Bell have been scrambling to roll out mobile payment apps; Dunkin’ Donuts rolled out its payment app in 2012 and has been pushing to get customers to download it.

To drive traffic to its cafes this holiday season, Starbucks also says 10 people who pay with its mobile app or a Starbucks card will be selected to win “Starbucks for Life,” which is a food or drink item every day for 30 years.

The Associated Press contributed to this report

MyNorthwest News

Mayor wilson Katie Wilson shon barnes fired resignation agreement...

Frank Lenzi

Shon Barnes resignation agreement: former Seattle Police Chief gets $590,000, keeps signing bonus

Former Seattle Police Chief Shon Barnes will receive $590,000 as part of his resignation agreement.

8 hours ago

US Department of Education...

KIRO 7 News Staff

WA superintendent responds to ‘sham’ investigation by US Department of Education

The U.S. Department of Education is requesting information from California and Washington on what it called “transgender policies” in schools.

12 hours ago

sound transit 3 ballard light rail 2042...

Frank Lenzi

Ballard light rail ‘not dead’: Sound Transit targets 2042 for Market Street service

The Ballard light rail is not dead, according to Seattle City Councilmember and Sound Transit Board Member Dan Strauss.

13 hours ago

seattle police bodycam bite of seattle shooting...

Julia Dallas

VIDEO: Police release bodycam footage from Bite of Seattle shooting, arrest

The Seattle Police Department released bodycam footage from a gang-related mass shooting at the Bite of Seattle on Sunday.

13 hours ago

shon barnes (4)...

Luke Duecy

The Spin: Former SPD chief’s Bite of Seattle news conference was a crisis communications masterclass

Former SPD Chief Barnes used a textbook crisis communications strategy during a news conference following the deadly Bite of Seattle shooting.

14 hours ago

manhunt mill creek I-5...

Frank Lenzi

Manhunt near I-5 in Mill Creek: Deputies, K-9 search for suspect who may have stolen firearm

A manhunt is underway near I-5 in Mill Creek after a suspect stole items from a vehicle — potentially including a firearm — and fled on foot into a wooded area, Snohomish County sheriff's officials said.

15 hours ago

Can’t wait for your morning jolt? Starbucks launching mobile ordering