Capitol Hill residents complain of aggressive Comcast salespeople

Some Capitol Hill residents say overly aggressive Comcast salesmen have gone too far with their tactics.

Valerie Bauman tells KING 5 when she tried to tell the two workers she wasn’t interested in hearing their sales pitch Friday night, the men became even more unwilling to take no for an answer.

“Most women have an instinct that tells them I’m a little concerned. I’m in an unsafe situation,” Bauman says.

Bauman says the men left but eventually came back.

“One of them smiled at me and said, ‘Are the police on their way ma’am?'” said Bauman.

Bauman says she complained to Comcast. The company sent her an email Saturday afternoon telling her it plans to get to the bottom of these claims, but the men may be hard to find since they are contract workers.

Bauman and another resident say the workers pounded on doors, spoke in an unfriendly manner and were unwilling to take no for an answer.

“You don’t have any right to put somebody in a position where you feel unsafe and threatened in your own home,” says Bauman.

“We are taking these complaints very seriously,” says Steve Kipp, Comcast Washington Region Vice President of Communications, in a statement. “As a policy, we do not tolerate overly aggressive, inappropriate behavior from the door to door sales people employed directly by Comcast or by our contractor companies and will take steps to ensure that incidents like this do not happen again.”