Microsoft continues to monitor Outlook, Teams after outage

Thousands of Microsoft users ran into trouble with their email and work apps.

Outlook and Teams went down late Thursday morning.

Microsoft noted some users couldn’t send or receive email and were getting server error messages.

“We’re investigating a potential issue impacting multiple Microsoft 365 services, including Outlook, Microsoft Defender and Microsoft Purview,” Microsoft stated on X around 11:30 a.m.

Microsoft working to mitigate impact of outage

The company said it restored the infrastructure but is working to mitigate the impact.

“We’re rebalancing traffic across all affected infrastructure to ensure the environment enters into a balanced state,” Microsoft stated. “We’re proceeding as quickly as possible, and this approach will help us identify any additional actions needed for recovery.”

The latest update from the company said it is seeing improvements, but is still monitoring performance.

“We’re actively monitoring performance and making targeted adjustments to further improve stability and availability, while continuing recovery actions to ensure a reliable service experience,” Microsoft stated.

The company is continuing to investigate.

Contributing: Aaron Granillo, KIRO Newsradio; Julia Dallas, MyNorthwest