KIRO NEWSRADIO OPINION

Jake Skorheim has vindictive message for Starbucks CEO

Apr 26, 2025, 5:04 AM

Starbucks Sign...

A Starbucks Coffee sign on Thursday, Jan. 16, 2025, in Houston. (Photo: Ashley Landis, AP)

(Photo: Ashley Landis, AP)

Many people believe that tipping culture has gotten out of control.

Jake Skorheim, co-host of “The Jake and Spike Show” on KIRO Newsradio, had a Thursday morning encounter at Starbucks that left him steaming. It started when he was cut off at the drive-thru.

“I’m across the way. This guy drives in. He sees me waiting there, and the Starbucks line starts moving, and he just swoops in. This is at the Lake Stevens Starbucks, he swoops in, and my blood, my blood just is already boiling, and I’m already very upset,” Jake shared.

When Jake got up to the window, he was given an option to tip before putting his card in, leading to his message for the Starbucks CEO:

“Brian Niccol, I have a message for you,” he said. “I like what you’re doing at Starbucks. I like that you’re revamping and you want it to be a family-friendly place where people can come in and just enjoy a good cup of coffee. I like that you’ve gotten rid of a bunch of the stupid stuff, like the olive oils and everything.

“Change the tipping culture. It’s gone too far before I even get my food. They’re shoving a thing in my face saying, how much extra money? Like, why would I tip $3 on $12 the stellar amount of service that you would have for me to do a 30% tip would have to be so over the top, but especially for somebody who’s literally just a middle person handing me my food. I’m watching this person. They’re not making anything, they’re not doing anything. They’re just handing me my food, a drip coffee. Genius. How did you do that? Three bucks? Ridiculous,” he continued.

What is Jake’s next move?

“I’m actually thinking about a Starbucks strike until they stop doing this,” Jake said. “I don’t know if I’m the only one who’s gonna do it, but I’m thinking about never going there again until they stop, like, begging for tips.”

Listen to the full conversation below:

Listen to “The Jake and Spike Show” weekdays from noon to 3 p.m. on KIRO Newsradio 97.3 FM. Subscribe to the podcast here.

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Jake Skorheim has vindictive message for Starbucks CEO