Alaska Airlines issues temporary ground stop for IT outage
Oct 23, 2025, 4:31 PM | Updated: Oct 24, 2025, 6:10 am
An Alaska Airlines Boeing 737 MAX 8 flight approaches an airport for a landing. (Photo: Kevin Carter, Getty Images)
(Photo: Kevin Carter, Getty Images)
Alaska Airlines operations have been restored, and its temporary ground stop was lifted at 11:30 p.m. following a significant IT outage, the airline announced on social media.
The company claimed that throughout the outage, more than 229 flights were cancelled, and additional disruptions are expected as aircraft crews reposition planes.
“We are working to get our operations back on track as quickly and safely as possible,” Alaska Airlines stated. “We appreciate the patience of our guests whose travel plans have been disrupted. We’re working to get them to their destinations as quickly as we can.”
Alaska Airlines operations have been restored after a significant IT outage resulted in a system-wide ground stop of flights for Alaska and Horizon. The ground stop was lifted at 11:30 p.m. Pacific. We are working to get our operations back on track as quickly and safely as…
— Alaska Airlines News (@AlaskaAirNews) October 24, 2025
The airliner urged travelers to check their flight status before arriving at the airport, noting a flexible travel policy is active and will support guests as the company transitions back to normal operations.
Alaska Airlines issues system-wide ground stop due to IT outage
Alaska Airlines previously issued a temporary ground stop due to an IT outage, the airline reported on X Thursday, just before 4:30 p.m.
However, flights departing from the Seattle-Tacoma International Airport are exempt from the ground stop, KIRO 7 reported, citing the Federal Aviation Administration (FAA) notice.
Alaska Airlines is experiencing an IT outage affecting operations. A temporary ground stop is in place. We apologize for the inconvenience. If you’re scheduled to fly tonight, please check your flight status before heading to the airport.
— Alaska Airlines News (@AlaskaAirNews) October 23, 2025
The ground stop has extended to Horizon Air, KIRO 7 noted.
Alaska Airlines urged travelers to check their flight status before heading to the airport.
“We apologize for the inconvenience,” Alaska Airlines wrote in its post.
Alaska Airlines reiterated its response in a statement to KIRO 7.
“Alaska Airlines is experiencing an IT outage affecting operations. A temporary ground stop is in place. We apologize for the inconvenience,” the airline wrote to the media outlet.
Contributing: Jason Sutich, MyNorthwest; KIRO 7
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