New City of Seattle app makes reporting potholes a snap
Aug 14, 2013, 12:41 PM | Updated: 1:26 pm
Submissions from the Find It Fix It app are entered into the city's Constituent Relationship Management (CRM) system and departments responsible for providing that specific service will manage and track requests. (Image courtesy Seattle.gov)
(CRM)
The City of Seattle now has an easier way to report that growing pothole outside your front door: There’s an app for that.
The app for iPhone and Android is called “Find It, Fix It,” and doubles up on options for reporting abandoned vehicles, graffiti, potholes, parking enforcement, and other city-related issues.
Previously, you would have to call the city, or visit one of Seattle’s six Neighborhood Service Centers to report problems.
The app allows people to report an issue using their smartphones by snapping a photo, adding information about the nature of the problem, and hitting submit. A map with a “drag and drop” feature – or the phone’s built in GPS – can be used to pinpoint the location of a pothole or abandoned car.
“When you’re out in your neighborhood and see a pothole, graffiti, or something else you think the City should know about, “Find It, Fix It” gives you an easy way to notify us so we can fix it,” Mayor Mike McGinn said in a news release.
The city is also asking for public feedback on the app, which will be used to fine-tune its use.
