LOCAL NEWS

Seattle council passes bill allowing restaurants to turn away food delivery services

Jun 14, 2021, 4:40 PM | Updated: Jun 15, 2021, 8:34 am
food delivery services...
A Postmates sticker is displayed on the window of a restaurant. (Photo by Justin Sullivan/Getty Images)
(Photo by Justin Sullivan/Getty Images)

Seattle restaurants will soon be able to opt out of food delivery services, thanks to a newly-passed bill from city councilmembers.

How delivery apps use restaurants without owners knowing

The bill — passed unanimously on Monday — makes it so that food delivery apps have to get the consent of a restaurant in order to list them on their respective platforms.

This comes after complaints from restaurant owners, many of whom have said that too many third-party services were taking orders with no concern for mistakes or misrepresentation. That’s led to unhappy customers who blame restaurants, rather than the company that placed and picked up the order.

Restaurants listed on food delivery platforms also have little to no control over updating their menus on apps, or even whether they’re listed on the app in the first place.

“I have no control over our menu and the delivery services are always wrong,” said Miki Sodos, owner of Cafe Pettirosso and Bang Bang Cafe, in a written release. “The drivers will not communicate with the customers for us, so we sub to the best of our ability. Sometimes we end up with angry customers because they did not get the order they asked for, and it is completely out of our control.”

Seattle’s street dining is here to stay — at least for a while

In practice, this new bill requires food delivery services to enter into a written agreement with any Seattle restaurant prior to offering delivery or takeout, while offering restaurants the option to terminate that agreement down the line.

The measure was sponsored by Council President Lorena Gonzalez, who touted it as a necessary step toward helping restaurants stay afloat at the tail-end of a year-long pandemic that’s seen a significant uptick in delivery and takeout.

“During COVID, our small businesses and restaurants faced incredible challenges, and have used their entrepreneurial insight to pivot their business models,” she said Monday. “While some restaurants found success utilizing food delivery platforms, others restaurants that did not sign up for those platforms have found challenges to being on those apps.”

Should it be signed into law by Mayor Jenny Durkan, the bill would take effect on Sept. 15, 2021.

Local News

collision...
Theresa Robinson, KIRO 7 News

3 injured in collision involving multiple vehicles, including forklift, in north Seattle

The collision happened at about 3:30 p.m. near the intersection of Aurora Avenue North and North 96th Street.
22 hours ago
crime report...
Kathryn Stone

Seattle Police 2022 crime report shows increase in murders, violent crime

The number of homicides also rose by 24%, with 55 lives lost last year, most of those by gunfire, surpassing the numbers in 2020.
22 hours ago
Seattle police, vaccine mandate, Chief DIaz...
Frank Sumrall

How Seattle PD is impacted by end of COVID vaccine mandate

Following updated public health guidelines, King County and its county seat, Seattle, will no longer require proof of COVID-19 vaccination.
22 hours ago
pierce county...
Bill Kaczaraba

Woman arrested after carjacking attempt in Pierce County

Pierce County prosecutors charged the 27-year-old woman with attempted robbery in the first degree, and possession of a stolen vehicle.
22 hours ago
Howe Street Stairs...
Kathryn Stone

Seattle’s ‘Howe Street Stairs’ location of alleged female assaults

Emily, a woman who frequently jogs throughout Seattle, said she was punched in the face during her run near the "Howe Street Stairs."
22 hours ago
airport...
Bill Kaczaraba

New group would take a fresh look at Pierce, Thurston County airport sites

Ground Zero for the Puget Sound region is forecast to be 2050 when Sea-Tac airport will no longer be able to handle the number of passengers.
22 hours ago

Sponsored Articles

safety from crime...

As crime increases, our safety measures must too

It's easy to be accused of fearmongering regarding crime, but Seattle residents might have good reason to be concerned for their safety.
Comcast Ready for Business Fund...
Ilona Lohrey | President and CEO, GSBA

GSBA is closing the disparity gap with Ready for Business Fund

GSBA, Comcast, and other partners are working to address disparities in access to financial resources with the Ready for Business fund.
SHIBA WA...

Medicare open enrollment is here and SHIBA can help!

The SHIBA program – part of the Office of the Insurance Commissioner – is ready to help with your Medicare open enrollment decisions.
Lake Washington Windows...

Choosing Best Windows for Your Home

Lake Washington Windows and Doors is a local window dealer offering the exclusive Leak Armor installation.
Anacortes Christmas Tree...

Come one, come all! Food, Drink, and Coastal Christmas – Anacortes has it all!

Come celebrate Anacortes’ 11th annual Bier on the Pier! Bier on the Pier takes place on October 7th and 8th and features local ciders, food trucks and live music - not to mention the beautiful views of the Guemes Channel and backdrop of downtown Anacortes.
Swedish Cyberknife Treatment...

The revolutionary treatment of Swedish CyberKnife provides better quality of life for majority of patients

There are a wide variety of treatments options available for men with prostate cancer. One of the most technologically advanced treatment options in the Pacific Northwest is Stereotactic Body Radiation Therapy using the CyberKnife platform at Swedish Medical Center.
Seattle council passes bill allowing restaurants to turn away food delivery services