CHOKEPOINTS

WSDOT stepping up its game with revamped website

Nov 2, 2021, 5:34 AM
tolls, good to go, toll rate, WSDOT...
Sign showing toll rates for drivers with a Good To Go! Pass and Pay By Mail customers on SR 520. (Photo courtesy of WSDOT/Flickr)
(Photo courtesy of WSDOT/Flickr)

Good to Go got a new website this summer. This weekend, the Washington State Department of Transportation (WSDOT) will unveil its new website, promising a much more user-friendly experience.

State to raise, expand tolls on freeways over pandemic losses

This new website is three years in the making, and I even helped with its formation, spending some time going over the test site and providing feedback on what I liked or didn’t like as the designers were fine-tuning the final product.

I use the current website daily to confirm travel conditions and travel times to help Puget Sound drivers get around, but the site is kind of clunky. It was time for an update.

“It’s been more than 15 years since it had any kind of major update, and that’s a long time in technology,” WSDOT’s Mike Allende said. “A lot has changed in those 15 years — a lot of what people expect from getting communication has changed.”

The current site is not very mobile friendly, and that’s something WSDOT wanted to fix.

“We did a lot of testing over the last three years in developing this to find out just what people want to know and how to go about finding that,” Allende said. “We’ve crafted this new site to meet those demands, and this is going to be a much simpler and more user-friendly experience for people.”

Is it time to sell Washington ferry naming rights to raise money?

The current website has 14,000 individual pages, and it feels like you needs a cypher, and perhaps an old parchment map, to get the information you need. The new website is down to just 2,000 pages.

“We describe it as kind of a storage closet,” Allende said. “If you think about looking for a sock in a storage closet, that’s like finding information on our website in a lot of ways.”

The site will have information on biking, rail, and the ferry system. It will also feature a new individual trip map, similar to many travel apps or maps out there, that will direct you on your journey. It will highlight accidents, construction, and maps.

The site goes up Sunday, and you should expect some intermittent slowdowns as it is updated.

Check out more of Chris’ Chokepoints.

Chokepoints

West Seattle Bridge...
Chris Sullivan

20 months into the closure, workers return to West Seattle Bridge

Workers finally returned to the closed West Seattle Bridge on Monday, promising to have it open to the public by the middle of 2022.
1 day ago
Tow truck drivers...
Chris Sullivan

Washington tow truck drivers beg state lawmakers for more protection on roads

Tow truck drivers are begging the state Legislature for more protection after a deadly year on Washington's roads.
7 days ago
ferry...
Chris Sullivan

Washington State Ferries to slowly start returning normal service this week

Ferry riders have been struggling with a reduced sailing schedule for about a month now, but there could be some service improvements coming.
14 days ago
light rail...
Chris Sullivan

Light rail trains finally testing on East Link tracks

Light rail cars are running on the East Link tracks in the first phase of systems integration testing before service begins in 2023.
19 days ago
WSDOT, roads...
Chris Sullivan

WSDOT workforce shortage could mean more closed roads this winter

The vaccine mandate and a global lack of workers is expected to impact the state's ability to clear the snow from roads and keep the mountain passes open.
21 days ago
I-5 JBLM traffic...
Chris Sullivan

Improvements to I-5 through JBLM have been ‘game-changer’ for congestion

A new HOV lane on I-5 through JBLM has led to across-the-board decreases in congestion along what's historically been a problematic roadway.
26 days ago

Sponsored Articles

...
Experience Anacortes

Coastal Christmas Celebration Week in Anacortes

With minimal travel time required and every activity under the sun, Anacortes is the perfect vacation spot for all ages.
...

Delayed-Onset PTSD: Signs and Symptoms

Lakeside-Milam Recovery Centers SPONSORED — You’re probably familiar with post-traumatic stress disorder. Often abbreviated as PTSD, this condition is diagnosed when a person experiences a set of symptoms for at least a month after a traumatic event. However, for some people, these issues take longer to develop. This results in a diagnosis of delayed-onset PTSD […]
...

Medicare open enrollment ends Dec. 7. Free unbiased help is here!

Washington State Office of the Insurance Commissioner SPONSORED — Medicare’s Open Enrollment Period, also called the Annual Election Period, is Oct. 15 to Dec. 7. During this time, people enrolled in Medicare can: Switch from Original Medicare to a Medicare Advantage plan and vice versa. Join, drop or switch a Part D prescription drug plan, […]
...

How to Have a Stress-Free Real Estate Experience

The real estate industry has adapted and sellers are taking full advantage of new real estate models. One of which is Every Door Real Estate.
...
IQ Air

How Poor Air Quality Is Affecting Our Future Athletes

You cannot control your child’s breathing environment 100% of the time, but you can make a huge impact.
...
Swedish Health Services

Special Coverage: National Prostate Cancer Awareness Month

There are a wide variety of treatment options available for men with prostate cancer. The most technologically advanced treatment option in the Northwest is Stereotactic Body Radiation Therapy using the CyberKnife platform.
WSDOT stepping up its game with revamped website