GEE AND URSULA

Once Starbucks moves away from its ‘Third Place’ model, what does it have left to offer?

Sep 24, 2022, 7:37 AM | Updated: 8:20 am

starbucks...

FILE - This file photo taken on June 26, 2019, shows a Starbucks sign outside a Starbucks coffee shop in downtown Pittsburgh, Pa. Starbucks is closing 16 stores around the country because of repeated safety issues, including drug use and other disruptive behaviors that threaten staff. The coffee giant said Tuesday, July 12, 2022, the closures are part of a larger effort to respond to staff concerns and make sure stores are safe and welcoming. (AP Photo/Gene J. Puskar, File)

(AP Photo/Gene J. Puskar, File)

Earlier in September, Starbucks announced in front of shareholders its plan to move towards convenience and away from its “Third Place” business model — Howard Schultz’s idea that Starbucks locations are a community space between work and home.

According to the Seattle Times, the company will emphasize drive-thru, pick-up, and delivery options among new store openings within the next two years, with only 2% of new openings being cafe-style stores.

“I don’t think this is going to be a good thing for Starbucks, because I think one of the reasons people go there in the first place is because it was a meeting place,” host Ursula Reutin said.

“I’m not just going for the coffee. I am going for the partners that work there. I love the community aspect of Starbucks,” host Gee Scott agreed.

Starbucks closes 5 Seattle locations, more across the nation, citing increased crime

The Seattle Times report notes that Starbucks plans to open some 2,000 locations in the U.S. over the next three years, a high number that is subsidized by convenience-first store openings — 35% will be drive-thrus, 14% pick-up only, and 5% delivery.

“Starbucks has been out gamed in their third place idea,” producer Andrew “Chef” Lanier noted.

“But it is a place with generally a very clean bathroom. You know what you’re getting gonna get in terms of atmosphere and environment. It’s a great place for a quick meeting. If you take that away, what does Starbucks have left?”

Listen to the Gee and Ursula Show weekday mornings from 9:00 a.m. – 12:00 p.m. on KIRO Newsradio, 97.3 FM. Subscribe to the podcast here.

Gee and Ursula Show

Gee and Ursula

rahr police...

Frank Sumrall

Interim SPD Chief Rahr on police-city relations: ‘Can we please hit the reset button?’

Seattle Mayor Bruce Harrell appointed Sue Rahr as the city's interim police chief after removing Adrian Diaz from the role due to accumulating allegations.

5 days ago

Image: Former Congressman Dave Reichert is running in 2024 to be Washington's governor....

Frank Sumrall

Reichert: Ferguson trying to ‘undermine my reputation’ as honest public servant

"That question seems to be almost comical," gubernatorial candidate Reichert said. "No. 1, why does it matter who I'm going to vote for?"

11 days ago

zebra...

Frank Sumrall

KIRO exclusive: Owner of recovered zebra describes escape, getting kangaroos

Shug was one of four zebras being taken back to their home at a farm in Anaconda, Montana, operated by owner Kristine Keltgen.

1 month ago

Photo: Seattle Mayor Harrell has decided to conduct an outside investigation of SPD....

Ursula Reutin

Ursula: The outside investigation of SPD can’t come soon enough

An outside investigation of SPD is desperately needed to address what many within the department have described as a "good ol' boys" culture.

2 months ago

...

MyNorthwest Video

Video: Why you shouldn’t hit on the barista: Gee Scott on avoiding awkward situations

Gee Scott has some sound advice for those young men or women who attempt to hit on the barista. Listen to The Gee & Ursula Show weekdays from 9 a.m. – 12 p.m. on KIRO Newsradio 97.3 FM or on-demand wherever you listen to podcasts. More info on The Gee & Ursula Show here: https://mynorthwest.com/category/gee-and-ursula/

2 months ago

Image: A man got beaten and robbed in broad daylight in Seattle at Cal Anderson Park on Sunday, Apr...

Bill Kaczaraba

Video of man getting knocked out, robbed in Seattle goes viral; Gee and Ursula respond

A disturbing video has gone viral of a man getting knocked out and robbed by a small group of people on Capitol Hill Sunday.

2 months ago

Once Starbucks moves away from its ‘Third Place’ model, what does it have left to offer?