Computer malfunction delaying reservations for San Juan ferries

Jan 20, 2023, 4:32 PM
Ferry in service in the San Juan Islands off Seattle, Washington (Photo by Carol M. Highsmith/Buyenlarge/Getty Images)
(Photo by Carol M. Highsmith/Buyenlarge/Getty Images)

Spring vehicle reservations for San Juan ferries and the Port Townsend-Coupeville route are postponed because the computer system is duplicating reservations.

“We normally do our initial release of every sailing scheduled for the season two months in advance of the start of the sailing season,” said Washington State Ferry brand and Digital Content Manager Justin Fujioka. “But due to an IT issue that’s kind of ongoing with the last couple of releases, it’s mainly affecting people who make bulk reservations. These are the business travelers and people who take delivery practically daily, and they want to make several reservations throughout the season.

Retirees seeking other countries to maximize their dollars

“We want to fix that. Make sure it’s ok before we do this next release,” Fujioka continued. “So until that happens, we’re going to hold off on releasing the next sailing season schedule for both of those routes.”

Fujioka stated they will be able to make those reservations once the issue is resolved.

“And we will get a heads up notice prior to when we release it. Hopefully it won’t take too long,” Fujioka said. “But we will be releasing reservations in advance for sailings that begin on March 26, all the way through June.”

In the meantime, drivers can still make reservations all the way through March 25 on Washington State Ferry’s current sailings for the winter schedule.

More from Micki Gamez: Rats coming up toilets no tall tale in Seattle after heavy rain

“We hope that it doesn’t take until, like March 20 when we release it,” Fujioka said. “But hopefully it’ll be in the next couple of weeks, we’ll be able to give an announcement saying ‘hey, we’re ready to go.’ And hopefully give a week’s notice so that people have a heads up to make the reservation because it’s kind of like concert tickets when it goes off at 7 a.m.”

Fujioka says the glitch duplicated reservations, and the WSF wants to make sure that that does not happen when they release their next set of reservation dates.

Follow Micki Gamez on Twitter or email her here.

Local News

Briseida Holguin, KIRO 7 News

‘Officers collapsed from aerosolized fentanyl’: Concerns over K-9s not trained to detect the drug

This week state representatives discussed House Bill 1635, which calls for police K-9s to be trained to detect fentanyl.
1 day ago
Russell Wilson...
Bill Kaczaraba

Report: Practices of Russell Wilson’s foundation in question

Russell Wilson's Why Not You Foundation raises millions, but according to a USA Today investigation, less than half goes to charity.
1 day ago
car thefts...
Sam Campbell

Car thefts rampant in King, Pierce counties to kick off 2023

Car thefts continue to plague the Puget Sound area, according to new numbers released from regional authorities.
1 day ago
Strip clubs...
Bill Kaczaraba

Alcohol may soon be allowed in WA strip clubs; dancers are for it

A new bill in the Washington state Senate would allow alcohol sales in strip clubs. Dancers at a hearing on the measure seem to be all for it.
1 day ago
(AP Photo/Carlos Giusti, File)...
L.B. Gilbert

Thousands in north Seattle lose power due to unknown causes

A large power outage cut power to thousands of north Seattle residents on Wednesday morning around 10:30 a.m.
1 day ago
Bellevue rifle...
L.B. Gilbert

Bellevue man arrested after threatening construction workers with rifle

Pierce County deputies arrested a woman after she ran from deputies and tried to steal a 70-year-old man’s car in Parkland.
1 day ago

Sponsored Articles

safety from crime...

As crime increases, our safety measures must too

It's easy to be accused of fearmongering regarding crime, but Seattle residents might have good reason to be concerned for their safety.
Comcast Ready for Business Fund...
Ilona Lohrey | President and CEO, GSBA

GSBA is closing the disparity gap with Ready for Business Fund

GSBA, Comcast, and other partners are working to address disparities in access to financial resources with the Ready for Business fund.

Medicare open enrollment is here and SHIBA can help!

The SHIBA program – part of the Office of the Insurance Commissioner – is ready to help with your Medicare open enrollment decisions.
Lake Washington Windows...

Choosing Best Windows for Your Home

Lake Washington Windows and Doors is a local window dealer offering the exclusive Leak Armor installation.
Anacortes Christmas Tree...

Come one, come all! Food, Drink, and Coastal Christmas – Anacortes has it all!

Come celebrate Anacortes’ 11th annual Bier on the Pier! Bier on the Pier takes place on October 7th and 8th and features local ciders, food trucks and live music - not to mention the beautiful views of the Guemes Channel and backdrop of downtown Anacortes.
Swedish Cyberknife Treatment...

The revolutionary treatment of Swedish CyberKnife provides better quality of life for majority of patients

There are a wide variety of treatments options available for men with prostate cancer. One of the most technologically advanced treatment options in the Pacific Northwest is Stereotactic Body Radiation Therapy using the CyberKnife platform at Swedish Medical Center.
Computer malfunction delaying reservations for San Juan ferries